WHAT SIZE SHOULD I GET?
We are not all the same shape and height, so we have designed 3 different sized robes for you.
- JUNIOR ROBES: Perfect for kids 4’6″ tall and under.
Length of robe 84 cm and width 60 cm.
- SMALL ROBES: Perfect for teenagers to adults 5’4″ tall and under.
Length of robe 102 cm and width 75 cm.
- MEDIUM ROBES: Perfect for adult men and women over 5’4″ tall and over.
Length of robe 110 cm and width 80 cm.
- EXTRA LONG ROBES: Perfect for adult men and women 6′ tall and over.
Length 130 cm and width 80 cm.
Measure from the nape of neck to length required.
Measurements provided are of the robe when laid flat, not body measurements.
Please contact us via email if you are not sure. We are here to help!
HOW DO I WASH MY ROBIE ROBE?
- Warm wash at 40 degrees.
- Do not Bleach.
- Machine washable.
- Tumble dry on low heat or hang to dry.
- Stay Hydrated.
- Call your mum.
WHY DO WE DISPLAY ROBES THAT ARE OUT OF STOCK ONLINE?
We continue to show out of stock robes online so that you have access to the product details or so that you can buy it online at a later date once more stock has been delivered.
WHAT DO I DO IF MY ORDER IS MISSING?
For incomplete orders from the warehouse or missing orders that don’t arrive within the expected time period, please contact us at firstname.lastname@example.org
RETURNS AND REFUND POLICY?
You have 30 days from the date on which the goods were received to return any item for refund. For alternative sizes, you will need to place a new order. Not to worry though, this is usually way quicker than waiting for an exchange to be processed. The return cost is at your own expense.
ROBIE ROBES RETURNS
40 Normandy Way, Walker Lines Ind Est,
Bodmin, Cornwall, PL31 1EX, UK
Upon inspection of the returned product, Robie Robes will issue a full refund less the original delivery charge. In the unlikely event that an item is returned to us in an unsuitable condition, Robie Robes reserves the right not to refund the item and arrange to send the item back to you at your expense.
Refunds will be made within 14 days by the original payment method
Defective Products and Warranty
If your product is defective then please email us some pictures and your order number we will advise the best way to proceed.